Social and management problems associated with urban Canada geese (Branta canadensis) are increasing in area, scope and magnitude. Although there are many articles on the management of urban Canada geese, none provide enough information for a reader to understand the impact geese have on different people, the ecology of the urban goose, evaluate the effectiveness of potential control options, choose appropriate management techniques, and then implement the chosen techniques. The authors present a manual and video, which in combination, they believe are not deficient in any of these areas. The video is intended to increase the awareness and knowledge of human/goose conflicts in urban and suburban environments. The manual covers the biology of Canada geese relevant to problem management in an urban setting and a comprehensive list of management techniques. Detailed instructions for implementation, permit requirements, sources of equipment and supplies, and a discussion of advantages, disadvantages, and characteristics, are included for each technique. To assist in choosing and locating appropriate techniques, quick reference summary tables are included.