Becoming a Manager in Nonprofit Human Service Organizations: Making the Transition from Specialist to Generalist
- Author(s): Austin, MJ
- Regan, K
- Gothard, S
- Carnochan, S
- et al.
Published Web Locationhttps://doi.org/10.1080/03643107.2012.715116
The transition from direct service to management in human service organizations requires newly promoted managers to engage in significant role transformation that calls into question their self-concept and identity. This analysis draws upon the for-profit and nonprofit literature to construct a conceptual model of managerial identity formation. The model is then applied to a case vignette of a managerial leadership development training program developed by a regional network of nonprofit human service agency directors. The analysis concludes with implications for managerial training and leadership development in human service organizations. © 2013 Copyright Taylor and Francis Group, LLC.
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