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Standardized Web-based Leadership Development for New Managers in a Tertiary, Public Safety-Net, Academic Medical Center


Nurses and other clinicians are promoted to their first manager roles due to expert clinical performance; however, nurses and other clinicians also require nonclinical skills to succeed as a new manager. Many health care organizations (HCOs) are unprepared to develop clinicians as effective leaders. Across the United States, fewer than 30% of HCOs have formal leadership development programs. This study explores an evidence-based nurse leadership training program based on the American Organization for Nursing Leadership (AONL) Nurse Manager Competencies. The impact on the institution’s return on investment—specifically, on improving new managers’ perceived competency and acumen to effectively run their departments—was supposed to be measured with the Nurse Manager Skill Inventory Tool (NMSIT). However, due to the COVID-19 pandemic, I was only able to collect pretest and demographic information from the participants. I was also not able to complete my goal of using a repeated measures design to evaluate new managers who were given an online educational intervention using the University of Washington’s Percipio platform, though the participants were all enrolled to the program.

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