Organizational Learning for Library Enhancements: A Collaborative, Research-Driven Analysis of Academic Department Needs
- Author(s): Loo, Jeffery L.;
- Dupuis, Elizabeth A.
- et al.
Published Web Locationhttp://dx.doi.org/10.5860/crl.76.5.671
This article presents a qualitative evaluation methodology of academic departments for library organizational learning and library enhancement planning. This evaluation used campus units’ academic program review reports as a data source and employed collaborative content analysis by library liaisons to extract departmental strengths, weaknesses, opportunities, threats, and priorities. We illustrate how a systematic review of internal planning documents facilitates the understanding of programmatic goals, identification of cross‐unit synergies, and prioritization of library services. Our evaluation utilized a mix of technological, methodological, and analytical activities suitable for implementation in other academic library settings.