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Marketing and the Most Trusted Profession: The Invisible Interactions Between Registered Nurses and Industry.
Published Web Location
https://doi.org/10.7326/m15-2522Abstract
Background
The mainstay for addressing conflicts of interest in health care is disclosure of personal financial ties to industry. However, this approach fails to capture the complexity of industry interactions that are built into clinical practice. Further, the policy climate focuses on physicians and traditional pharmaceutical marketing.Objective
To describe industry activities targeted at registered nurses.Design
Qualitative, ethnographic study conducted from January 2012 to October 2014.Setting
Four acute care hospitals in a western U.S. city.Participants
A purposive sample of 72 participants with direct experience with industry, including staff nurses, administrators, and industry and supply chain professionals.Measurements
Fieldwork, including observations (102 hours), semistructured in-depth interviews (n = 51), focus groups (n = 4), and documents analysis.Results
Nurses' reported financial relationships with industry were similar to those reported by prescribers. However, nurses reported that their most significant interactions with industry occurred in daily practice. The current policy environment rendered these interactions invisible, leaving nurses with little guidance to ensure that the boundary between service and sales remained intact.Limitations
This study could not determine the frequency or prevalence of nurse-industry interactions. The sample is not representative.Conclusion
Nurse-industry interactions may be common and influential, but they remain invisible in the current policy climate. Although some aspects of these interactions may be beneficial, others may pose financial risks to hospitals or safety risks to patients. Disclosure strategies alone do not provide health professionals with adequate support to manage day-to-day interactions. Management of industry interactions must include guidance for nurses.Primary funding source
Agency for Healthcare Research and Quality; Canadian Institutes of Health Research; and University of California, San Francisco.Many UC-authored scholarly publications are freely available on this site because of the UC's open access policies. Let us know how this access is important for you.
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