Enculturation trajectories: Language, cultural adaptation, and individual outcomes in organizations
- Author(s): Srivastava, SB
- Goldberg, A
- Manian, GV
- Potts, C
- et al.
Published Web Locationhttps://doi.org/10.1287/mnsc.2016.2671
© 2017 INFORMS. How do people adapt to organizational culture, and what are the consequences or their outcomes in the organization? These fundamental questions about culture have previously been examined using self-report measures, which are subject to reporting bias, rely on coarse cultural categories defined by researchers, and provide only static snapshots of cultural fit. By contrast, we develop an interactional language use model that overcomes these limitations and opens new avenues for theoretical development about the dynamics of organizational culture. We trace the enculturation trajectories of employees in a midsized technology firm based on analyses of 10.24 million internal emails. Our language-based model of changing cultural fit (1) predicts individual attainment; (2) reveals distinct patterns of adaptation for employees who exit voluntarily, exit involuntarily, and remain employed; (3) demonstrates that rapid early cultural adaptation reduces the risk of involuntary, but not voluntary, exit; and (4) finds that a decline in cultural fit or individuals who had successfully enculturated portends voluntary departure.
Many UC-authored scholarly publications are freely available on this site because of the UC Academic Senate's Open Access Policy. Let us know how this access is important for you.