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Open Access Publications from the University of California

Occupant satisfaction with indoor environmental quality in green buildings


This paper summarizes the results of a large indoor environmental quality survey in office buildings, comparing green with non-green buildings. On average, occupants in green buildings were more satisfied with thermal comfort and air quality in their workspace. However, the average satisfaction scores in green buildings for lighting and acoustic quality were comparable to the non-green average. Comparing complaint profiles of those dissatisfied with lighting and acoustic quality, a higher percentage of occupants were dissatisfied with light levels and sound privacy in green buildings. Our results suggest a need for improvements in controllability of lighting, and innovative strategies to accommodate sound privacy needs in open plan or cubicle office layouts in both comparison groups.

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