Objectives: Emergency Department (ED) boarding of admitted patients is associated with worsened patient outcomes, delays in medical care, increased ED crowding and reduced patient satisfaction. Utilization of alternatives to hospital admission such as ED observation, hospital at home/home health and the Medicare Skilled Nursing Facility 3-day waiver program, which are all value-based care programs, can help alleviate ED boarding. Identifying details associated with short-stay admissions (those in which patients are discharged within 24 hours of admission) may help optimize use of these alternatives to hospital admission. At our health system, we have a large managed care population for which these value-based initiatives are fundamental to cost-effective care. This study aimed to identify and characterize short stay admissions from the ED among managed care patients with the larger, long-term goal of optimizing ED dispositions and utilization of alternatives to admissions.
Methods: This retrospective, observational descriptive cohort study was conducted at an academic health system’s two EDs over 12 months. Included were managed care commercial and Medicare patients attributed to our health system who had an ED visit that resulted in an inpatient or observation admission lasting
Results/Findings: Over the study time period, 198 managed care patients with short-stay admissions were identified. 71.2% (n= 141) of the patients were >/= 65 years. The average LACE+ score was 64 with a median of 68. 91 patients (46%) were admitted to a Medicine service. 107 patients (54%) were admitted to a Specialty Service. The most frequent diagnoses among the Medicine admission cohort were those disease conditions or symptoms relating to infection (n=13 or 6.6%), pulmonary (n=7 or 3.5%) and gastroenterology (n=7 or 3.5%%) and among the Specialty Service admission cohort were those disease conditions or symptoms relating to cardiology (n=29 or 14.7%), neurology (n=15 or 7.6%), gynecology (n=5 or 2.5%), and Urology (n=6, 3%). The remaining admissions among both cohorts involved varied disease conditions or symptoms (n=116 , 58.6%). The majority of patients (n= 167 or 84.3%) were discharged home, 19 patients (9.6%) were discharged to a SNF, rehab facility or transferred to another hospital. 12 patients (6.1%) left Against Medical Advice.
Conclusion: In this population of managed care, short-stay admission patients with a medium to high risk of readmission based on LACE+ score, approximately half the patients were admitted to a Medicine service with the most frequent admitting diagnoses related to infection. Among the patients admitted to a Specialty Service, the most frequent admitting diagnosis or symptoms related to a cardiac condition. The majority of patients were discharged to home. Understanding this population may help to focus opportunities in which alternatives to admission may be leveraged, when appropriate.