The use of airport gate electrification infrastructure in the form of ground power (GP) and preconditioned air (PCA) systems can reduce energy and maintenance costs, emissions, and health risks by limiting the use of aircraft auxiliary power unit (APU) engines at the gate. However, their benefits can only be gained when they are actually being used; otherwise, pilots keep APUs on to fulfill their aircraft’s demands for electrical power and air conditioning. GP and PCA systems require a large initial infrastructure investment to increase energy efficiency, and they are installed with the assumption that they will be highly utilized. In this report, a method is developed to examine how much and why GP and PCA are not used to their full potential when they are readily available.