Health inequities, or avoidable and unjust differences in health status across groups, are
widely considered public health and social problems. Maternal and child health (MCH)
inequities, such as those in maternal and infant mortality, low birthweight, or preterm birth, are
some of the most enduring and marked inequities in the US. Given the way that MCH outcomes
are used as a metric to understand the functionality of a health and social service system overall,
these inequities point to deep-seated structural issues in US healthcare. Additionally, a growing
body of literature demonstrates that more than genetics, individual behavior, or even quality of
medical care, it is the social determinants—the conditions in which we live, learn, work, play,
and age—that determine MCH and other health inequities. Despite this growing
acknowledgment, little is known about the role and experiences of frontline health and social
service workers who are charged with applying this knowledge in day-to-day practice. Moreover,
little is known about how such frontline workers are shaping this knowledge when it “hits the
streets.”
This dissertation analyzes the enactment of the social determinants of health (SDOH)
framework, or the public health framework that outlines the role of upstream factors in
determining health outcomes. To do so, I conducted an institutional ethnography of frontline
health and social service workers charged with addressing racial, ethnic, and economic MCH
inequities. My field site is a mid-size (approximately 90 employees) non-profit providing a range
of MCH services in a large, West Coast City where health inequities reflect the broader MCH
inequities in the US. I sought to uncover what the everyday routines, experiences, and practice
dilemmas of this workforce could reveal about tackling MCH inequities and implementing the
SDOH framework., This work employed discourse analysis of agency documents, participant
observation, and semi-structured, in-depth interviews throughout a nine-month period of
fieldwork. Data were analyzed using a grounded theory as well as directed and conventional
content analysis approach to coding and theme development. Analysis was informed by streetlevel
bureaucracy theory and a materialist and structuralist approach to the production and
amelioration of MCH inequities.
Several primary findings emerged from this study. First, I explore interprofessional
collaboration as it relates to enacting and animating the SDOH framework. I find that the
frontline workforce relies on three key types of collaboration to bring the SDOH to life: within
agency collaboration and role-blurring, collaboration with a safety-net hospital, and common
cause, or the engagement in a shared analysis and framework for political action. Next, I explore
the impact of prevailing social norms on implementation of the SDOH framework. Specifically, I
consider how definitions of the private, heteronormative, nuclear family emerge in a health and
social service setting. I find that frontline workers negotiate the legacy of problematic and often
contradictory health and social service policies regarding who constitutes a family and when
during pregnancy a family is understood to exist. Finally, I explore a continuum of frontline
provider perspectives regarding the SDOH framework and health inequities. I consider provider
engagement with the SDOH framework through the lens of sociologist C. Wright Mills’
“sociological imagination,” or the ability to understand one’s actions and circumstances as part
of broad, historically-contingent social forces. I understand engagement with the SDOH
framework to exist on a continuum from apathy and burnout to possessing a sociological
imagination, and, finally, to structural competency, or the trained ability to analyze and intervene
upon the upstream factors that produce health inequities.
Enacting the SDOH framework in MCH and other settings is an important part of
addressing health inequities and ultimately, ameliorating social disadvantage. The SDOH
framework informs the development of an emerging SDOH workforce, or a network of health
and social service professionals who are integrating practice systems and institutional resources
to adequately meet social as well as physical health needs and ultimately, address health
inequities and social disadvantage. Studying frontline SDOH-related work from the vantage
point of those with the most intimate experiences of service delivery, I investigate up close the
role of health and social services in integrating social and clinical care. Additionally, this
workforce is shaping SDOH knowledge and practice with their daily decisions and strategies to
meet client need. I conclude that strategies to combat health inequities must be understood in
terms of frontline workers’ lived experiences and perspectives for meaningful and impactful
practice change to occur.