The development of representational competence was investigated by using 3D (concrete
and virtual) models as feedback in teaching organic chemistry students to translate
between 2D diagrams. In two experiments, students translated between diagrams of
molecules and received verbal feedback in one of three intervention conditions: with
concrete models, with virtual models, or without models. Learning was measured in
three posttests (with models, without models, and after a 7-day delay). Virtual models
had either low (Study 1) or high (Study 2) congruence between actions performed with
the input device and resulting movements of the virtual model. In terms of learning
outcomes, model-based feedback was superior to verbal-feedback alone, models
functioned as a scaffold rather than as a crutch, and learning with model-based feedback
was resilient over a 7-day delay. Finally, concrete and virtual models were equivalent in
promoting learning, and action congruence did not affect learning.