Institute for Money, Technology & Financial Inclusion

The project titled “Exploring the nature, scope and feasibility of existing technological infrastructure of India’s National e-Governance Plan’s (NeGP) Customer Service Centre scheme towards converting in-cash transactions into cashless transactions” aimed at studying the systems and processes employed by NeGP to deliver financial services to the last mile. In the process, we observed that children handle virtual money or electronic transactions in a very sophisticated fashion. This led us to think of ways this behavior could have longer-term implications on a household’s financial behavior.