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Layout and flow of dermatology clinics: principles from operations management

  • Author(s): Wang, Jordan V
  • et al.
Creative Commons 'BY-NC-ND' version 4.0 license
Abstract

Dermatology is a medical specialty that experiences high patient demand and long patient wait times. Dermatology clinics should look for ways to improve efficiency through the incorporation of principles from operations management. Addressing the layout and flow of a clinic can lead to operational efficiency. An ideal layout may lead to increased patient volume, satisfaction, and retention.

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