Transit ridership across the country has been falling since 2014. With fewer riders, agencies receive less fare revenue and are forced to find ways to maintain service levels with fewer operating resources. Rather than resorting to cutting service, agencies are beginning to explore creative approaches to operate service more cost-effectively. As ridehailing has transformed the way people move around cities over the past decade, transit agencies have begun to partner with companies such as Uber and Lyft to provide trips in areas that are difficult to serve with traditional fixed-route transit.
