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Discrimination in Ridehail and Taxi Services
Abstract
Ridehail services such as Uber and Lyft have revolutionized how people access cars. The closest historical analog to new ridehail services are taxis, which have a history of discrimination, particularly against black riders and neighborhoods. Ridehail services may discriminate less than taxis and extend reliable car access to neighborhoods underserved by taxis. Or they may not. While a 2016 study in Seattle suggests that discrimination may occur against black ridehail users, no research has yet evaluated potential biases against riders of other races or ethnicities, or evaluated ridehail services alongside taxis