The COVID-19 pandemic accelerated hybrid and remote work and online shopping. These changes caused a sharp decline in activity and transit use in downtowns across California, particularly in transit-oriented downtowns that account for a large share of statewide ridership. This decline has major implications for climate commitments, equity, and the economy. Public officials and business leaders are pursuing a range of strategies to revitalize downtowns and support transit recovery. However, transit ridership has still not returned to pre-pandemic levels.
