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Open Access Publications from the University of California

Ridehail Travel & Use in Los Angeles

  • Author(s): Brown, Anne E.
  • et al.

In 2011 and 2012, ridehail companies including Uber and Lyft launched a transportation revolution by connecting drivers to riders through smartphone apps. Six years later, ridehail companies provide over 12 million trips per day around the world. Despite intense interest in how these new services fit into the broader transportation landscape, policymakers have been largely unsuccessful in obtaining data from ridehail companies. As a result, we do not yet understand how these modes serve different neighborhoods and travelers, and who, if anyone, is being left behind.

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