UC Irvine Institute of Transportation Studies

Any uniform set of transit performance indicators must be constructed with due regard to both their intended use, and to the limitations of available data. This paper presents and applies nine possible performance indicators which might be used for annual, comparative evaluation of transit system performance. The nine indicators comprising this set rely, with one exception, on generally available operating and financial data; they are able to reflect changes in system management and policy and they minimize the effects of differing operating environments. While minimized in their effect, environmental factors must be included in the case studies used to illustrate the application of the performance indicators.