As we navigate our information-rich world, we frequently
interpret and integrate testimony from external sources
(friends, teachers, books, internet articles, etc.) – deciding
which pieces of information to believe, and which to discard.
One cue to a statement’s trustworthiness is whether it comes
from a consensus (i.e., when a majority of people agree). But
what counts as consensus? When presented with a set of
agreeing sources, do we evaluate the quality of consensus –
for example, asking whether each source arrived at their
conclusion by independent means? In a first experiment, we
demonstrate that individuals are insensitive to the quality of a
consensus, and are equally confident in conclusions drawn
from a ‘true’ consensus (i.e., one derived from many primary
sources) and those drawn from a ‘false’ consensus (i.e., one
derived from many secondary sources but only a single
primary source). In a second experiment, we find that this
continues to be true even when the expertise of the secondary
sources is minimized. Together, our experiments provide
converging evidence that people do not properly discount (or
discount at all) information from a ‘false’ consensus.