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Develop a Library-wide User Research Hub
Abstract
This poster highlights the University of California San Diego Library’s development of a Library-wide User Research Hub grounded in UX design principles. Across the library, various programs and units collect data on user interactions with resources and services, as well as preferences and behaviors. However, without a consistent mechanism for sharing these datasets, efforts were often duplicated, and opportunities for collaboration or data-driven decision-making were missed. Our project focused on creating a user-friendly platform for collecting, organizing, and sharing library user research to support informed decision-making across the institution.
2024 Library Assessment Conference, Portland, Oregon, November 6–9, 2024