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Ten Ways Transportation Agencies Can Improve Public Engagement with Diverse Communities

Published Web Location

https://doi.org/10.7922/G22B8W96
Abstract

Transportation agencies are recognizing the importance of undertaking robust public engagement, especially with historically disadvantaged communities. Many of these communities have been subject to redlining, division and demolition from highway construction or redevelopment efforts, and other forms of institutional discrimination perpetuated by civic agencies, including transportation departments. This history has fostered distrust, which makes current public engagement efforts challenging. This challenge is exacerbated by a lack of networks that might aid transportation practitioners in connecting with local residents.

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