Skip to main content
Open Access Publications from the University of California

DOING MUCH MORE WITH LESS: Implementing Operational Excellence at UC Berkeley


Universities are undergoing historic change, from the sharp downward shift in government funding to widespread demands to document performance. At the University of California Berkeley, this led to an operational change effort unlike any the university had ever attempted, dubbed Operational Excellence. The authors describe their experiences designing and leading this change effort, with emphasis on practical advice for similar efforts at other universities.

Main Content
For improved accessibility of PDF content, download the file to your device.
Current View