Is the nested sets approach to improving accuracy on Bayesian
word problems simply a way of prompting a natural
frequencies solution, as its critics claim? Conversely, is it in
fact, as its advocates claim, a more fundamental explanation of
why the natural frequency approach itself works? Following
recent calls, we use a process-focused approach to contribute
to answering these long-debated questions. We also argue for
a third, pragmatic way of looking at these two approaches and
argue that they reveal different truths about human Bayesian
reasoning. Using a think aloud methodology we show that
while the nested sets approach does appear in part to work via
the mechanisms theorised by advocates (by encouraging a
nested sets representation), it also encourages conversion of the
problem to frequencies, as its critics claim. The ramifications
of these findings, as well as ways to further enhance the nested
sets approach and train individuals to deal with standard
probability problems are discussed.