Skip to main content
Open Access Publications from the University of California

Managerial information behaviour: Relationships among Total Quality Management orientation, information use environments, and managerial roles

  • Author(s): Simard, C
  • Rice, Ronald E
  • et al.

This paper integrates disparate literatures to develop a summary model that proposes how different orientations (control or learning) toward a major organizational change effort, Total Quality Management, will generate different managerial information use environments, will require different managerial roles, and will thus involve different managerial information behaviours, in order to foster successful TQM implementation.

Many UC-authored scholarly publications are freely available on this site because of the UC's open access policies. Let us know how this access is important for you.

Main Content
Current View