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Understanding and Facilitating Human-AI Teaming for Real-World Computer Vision Tasks

Abstract

Recent machine learning research has demonstrated that many task-specific AI models now reach or surpass human performance on static benchmarks. However, in real-world applications where human users collaborate with, or rely on AIs, key questions remain: Do these advancements in AI models inherently improve the user experience or augment users' capabilities? When and how should we partner users with AI to form effective human-AI teams? This dissertation explores new forms of human-AI collaboration in the context of real-world computer vision tasks. We demonstrate different user roles in diverse AI-assisted workflows -- from passive recipients of AI model outputs to active participants who steer the shaping of the model. 1) We developed intuitive user interfaces to make deep learning accessible to end users, in this case astrophysicists, without requiring knowledge in machine learning. The end-to-end model enhances the accuracy of automated processing of daily space observations from 20+ telescopes globally. The streamlined interface injects confidence into researchers' AI-supported analysis of scientific imagery. 2) We proposed the concept of "restrained and zealous AIs" to harness the complementary strength in human-AI teams. Insights from a month-long user study involving 78 professional data annotators suggest that recommendations from ill-suited AI counterparts may detrimentally affect users' skills. 3) Finally, we brought a novel concept of "in-situ learning" to augmented reality, where the user interacts with physical objects to train spatially-aware AI models that can remember the personalized environment and objects for various tasks. Each project brings the end user to a more active and engaged role in the inference, training, and evaluation processes of human-in-the-loop machine learning. In summary, this dissertation provides insights into good practices for teaming humans with AI for real-world collaboration, informing the design of future AI-assisted systems.

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