Lawrence Berkeley National Laboratory

In July 2022, President Cyril Ramaphosa announced an emergency response plan to address the growing electricity crisis in South Africa, which included the necessity for customers of Eskom, South Africa’s primary electricity supplier, to implement demand-side energy efficiency measures. This report is the first of two reports that provides the foundation for a strategic Demand-Side Management (DSM) approach to reduce load shedding and maximize energy savings in South Africa, through inter-governmental collaboration and increased coordination of energy efficiency activities. This first report focuses on the experience of Eskom’s rate-funded Integrated Demand Management (IDM) programme, from its beginning in 2004 to today, highlighting the factors that led to failed support for the programme, and emphasising the measures that will need to be addressed to meet the government’s energy efficiency (EE) goals, as well as other socio-economic and environmental priorities, such as job creation, affordability and greenhouse gas (GHG) emission reduction goals.