Lawrence Berkeley National Laboratory

In June 2019, staff members from the Engagement and Performance Operations Center (EPOC) and the University of Wisconsin–Madison Divisionof Information Technology (UW DoIT) met with researchers for the purpose of a Campus-Wide Deep Dive. The goal of this meeting was to help characterize the requirements for a number of research and educational activities, and to enable cyberinfrastructure support staff to better understand the needs of researchers. Material for this event includes both the written documentation from nine projects, and the campus technology organization, but also a writeup of the discussion that took place in person. The Case Studies highlighted the ongoing challenges that the University of Wisconsin–Madison will face in the coming years to support, encourage, and grow several emerging and established use cases. The University of Wisconsin–Madison received an NSF award to help support upgrading the campus network in 2012, specifically to include a Science DMZ and monitoring equipment. However, there is a currently identified need to refresh equipment and identify and work more closely with current campus researchers. Updates to the state network, as well as the campus, are being planned and were discussed during this event. As part of the overall review, the necessity of working more closely with research teams as they are still in the planning phase was discussed so that DoIT can better understand and adapt to changes in requirements as the research demands grow over time . Additional challenges with securing sensitive data, cybersecurity, and supporting collaborations were also discussed.