The Relationship Between Teaming Behaviours and Joint Capacity of Hybrid Human-Machine Teams
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The Relationship Between Teaming Behaviours and Joint Capacity of Hybrid Human-Machine Teams

Abstract

Collaboration in shared environments requires human agents to coordinate their behaviour according to the machines’ actions. In this study, we compared the performance and behaviour of Human-Machine (HM) and Human-Human (HH) teams. While HH teaming behaviour is sensitive to Collaborative contexts, little is known about HM teaming behaviour. Furthermore, teaming behaviour may impact the team’s Joint Capacity the team’s ability to handle teamwork processes and task demands. To assess teaming behaviour at every moment of a trial we used three distinct spatiotemporal measures (Momentary Distance, Highly Correlated Segments, and Running Correlation). To assess the team's joint performance, we adopted the Capacity Coefficient (Townsend & Nozawa, 1995). For both HH and HM teams, behavioural measures predicted Joint Capacity. HH teams demonstrated greater performance and less synchronous behaviour than HM teams. The reduced synchrony of HH teams likely improved their performance as they could complement each other’s behaviour rather than duplicate inefficiencies.

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