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Assessing the Impact of Cognitive Manipulation Techniques on the Command and Control Process: An Exploration Based on QFD Model

Abstract

Command and control is a key activity in a war that determines whether the war is won or lost. A person's cognition can influence the decisions he makes in command and control. In this paper, we propose a method to assess the impact of cognitive manipulation techniques in command and control. We divide command and control activities into eight segments and use a hierarchical latent Dirichlet allocation model in natural language processing to discover the most important cognitive manipulation techniques at present. We completed the assessment process using the Quality Function Deployment Model. The results of the assessment show that judgement, decision-making, and planning in the command and control perspective are susceptible to cognitive manipulation techniques; the tactical level is more susceptible to cognitive manipulation techniques than the strategic campaign. Life sciences, digital technology, and other fields play a key role in command and control research under cognitive manipulation.

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